Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is so easy!
on January 16, 2026
Posted by: Chaiii
from Colorado,CO
It’s very easy to use. It gives you instructions on how to decide for each entry. As long as you read and comprehend very carefully you’ll be alright. It only too me about an hour to finish the whole thing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 16, 2026
Posted by: Ramon2301
from Florida
Great service very easy to use and helpful. W2 import eas very easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on January 16, 2026
Posted by: Calli2017
from Texas
Turbotax is very easy to use, everything is step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Pitabella
from New Orleans
TurboTax is always easy and fast I love it I use it every year and it gets better and better
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 16, 2026
Posted by: Mig2142
from Florida
This is the best experience that I have ever had with an online service. I will recommend to everyone that I know.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ok
on January 16, 2026
Posted by: Kayes53
from Kentucky
Im not interested in doing these reviews so thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FORCED TO UPGRADE
on January 16, 2026
Posted by: Dj Elliott
from Florida
I've been using Turbotax for quite some time now, but this use of it lead me to be forced to upgrade to Deluxe because of a Retirement Savings Contribution Credit which I was forced to do. I also don't recall having to pay an additional $40 to have the FORCED upgrade to be taken out of my tax return. I gained $34 from the Retirement Savings Contribution Credit but ended up having to pay $89 to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate, fast, and easy
on January 16, 2026
Posted by: corec
from Texas
Always fast, accurate, and helpful. Won't ever use anything else.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com