Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Extremely Efficient!
on April 11, 2026
Posted by: lilpearl
from MN
Highly efficient and easy to use. I rely on Turbo Tax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on April 11, 2026
Posted by: Lee1418
from KS
Great improvements over previous years, but it can be better.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Does It Again
on April 11, 2026
Posted by: Nimrod9
from Texas
The software was straightforward and transparent. Very helpful navigating the tax filing process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty good.
on April 11, 2026
Posted by: Texas GMC
from Dickinson, TX
I do not like the way that Turbo tax assumes you want a certain package that y used the previous year. It seems tricky so that you don't down grade your package, however, I do like that it is pretty easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is wonderful!
on April 11, 2026
Posted by: Coco0319
from Colorado
Accuracy, Convenience, easy going and very instructive guidance
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tubo is ok
on April 11, 2026
Posted by: momor
from texas
it was not free. alot of extra fees at the end. over all ok
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its Great!
on April 11, 2026
Posted by: LISAWOLF63
from Tennessee
Turbo Tax is very easy to use and Guidance is superb.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax!
on April 11, 2026
Posted by: Beth P aka Grandma
from NC
Turbo tax is fast and easy. Thank you for all your help to get me finished and filed today!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com