Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
review
on January 16, 2026
Posted by: Madison N
from oklahoma
Easy to use, I feel confident doing it myself and getting it done quick
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS GREAT
on January 16, 2026
Posted by: AMANDA6101
from IN
SO FAST AND EASY. WORK AT YOUR OWN PACE AND THEY STILL SUGGEST THINGS JUST IN CASEHIGHLY RECOMMEND
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome and easy to use
on January 16, 2026
Posted by: Pablo809
from Colorado,CO
Easy to use I recomend this and the accurary was fast features are great easy to use and the guidance is awesome
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME
on January 16, 2026
Posted by: KNS1980
from TEXAS
ALWAYS EASY AND QUICK. NEVER ANY WORRIES. I LOVE IT!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!
on January 16, 2026
Posted by: Ashley0509
from Michigan
The process was fast and simple! I've been using Turbo Tax for over 10 years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 16, 2026
Posted by: Bojon8383
from Nevada
Easy to use. Quick easy to understand and figure out
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pathetic
on January 16, 2026
Posted by: AJPARS
from Arkansas
turbotax has gone way downhill. use to be free, now you spend an hour getting everything ready just to be told you have to pay, then pay again and then again, and then again just to use your bank account. this is greed and not worth it anymore, you would pay less going to a real person anymore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 16, 2026
Posted by: megan4423
from Wisconsin
I can't imagine an easier way to make a complicated process be user friendly and easy to access.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com