Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thanks!
on January 15, 2026
Posted by: Calabrian
from Oregon
Simple and easy as always. Interface is great, the features are nice and it's very straightforward
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on January 15, 2026
Posted by: Tla05
from Texas
It was smooth sailing I had no issues putting my stuff in
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax
on January 15, 2026
Posted by: TatyLove
from Maryland
I use them every year and have no problems. Simple me easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pricing
on January 15, 2026
Posted by: Jay42012
from Ohio
I just think it is ridiculous with all the fees. To have to pay to do it ourselves is crazy. We are taking the time to do it not you. Now thank you for giving us a way to do it you already charge us for that. Why do you need to charge us for our own work?
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on January 15, 2026
Posted by: JJ2026
from PA
Easy To Follow and I liked the Explanations when I needed more information.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 15, 2026
Posted by: Uriel401
from Texas
First time using TurboTax fast and easy at your own paste doing my taxes with TurboTax from now on.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 15, 2026
Posted by: Tim and rae
from New york
Was an awesome experience I loved every moment how easy the steps took
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 15, 2026
Posted by: Chelle225
from New York
Really helpful been doing my taxes with them for years never disappointed
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com