Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I liked it.
on January 16, 2026
Posted by: Brandon67
from SC
Fast and easy, saves me time and money on my car insurance.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax knows the various tax scenarios
on January 16, 2026
Posted by: KenbTX
from Texas
Seems to be very accurate and knows the various tax scenarios
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty good
on January 16, 2026
Posted by: Itchi66
from Wisconsin
It works well every year it gives me a decent tax break
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: ToEasygoing
from Tx
It is easy to maneuver and really user friendly. I would recommend using it
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax disappoints again
on January 16, 2026
Posted by: unhappy_customer89
from Wasington
Started on the app, got a 7a error that I couldn't fix in the app. Came to the website, the site crashed twice. followed the instructions to remove the page for 7a question. Got the same error. After a minute of troubleshooting, I finally got it to work. I am also not happy that I can't file for free anymore since i did delux one year, thats very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: Nat2001
from Tennessee
It was a very easy process. Loved it and will be using them next year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was Amazing!
on January 16, 2026
Posted by: JP8584
from California
Simple guidance to make it very easy to fill out the right information without wasting time
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks TurboTax
on January 16, 2026
Posted by: Lynn695
from GA
i use them every year great experience every time!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on."
Written by a customer while visiting turbotax.intuit.com