Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy to use
on January 16, 2026
Posted by: generallyhappycustomer
from IN
Love the changes this year was able to file without being forced to upgrade as was an issue in previous years. Although I've always viewed it as worth it was nice not having to this year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 16, 2026
Posted by: claytona59
from florida
I have used Turbo Tax for many years and will continue to use in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
very goood
on January 16, 2026
Posted by: recia 64
from Tennessee
very easy to follow and understand thank you for your help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING
on January 16, 2026
Posted by: AIDENS
from SOUTH CAROLINA
Very easy to use and i am very glad i get to use turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on January 16, 2026
Posted by: tennAL
from tennessee
love it so very easy to use and simple step by step prompts anyone can follow.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay Turbo Tax
on January 16, 2026
Posted by: Easy Filer Dude
from Ohio
Every year I look forward to filing my taxes! I know crazy right! Go Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: MandySli
from Indiana
It’s easy and dependable! Love turbotax! It’s very helpful and easy to walk through
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy!
on January 16, 2026
Posted by: HinoteJam
from FL
TurboTax provides clear, step-by-step guidance throughout the filing process. If questions arise, on-screen support is readily available for assistance. I’ve used TurboTax for years and plan to continue doing so.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com