Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Sneaky
on January 16, 2026
Posted by: Angel2222
from Florida
I love Turbotax but, I dont like the way you sneak in charges like the automatic bank draft 5 days early for 35.. with no way to remove it..... then showing 40 and at end showing I paid 49 actually. Sneaky......
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is AMAZING
on January 16, 2026
Posted by: DARLAJEANV
from TN
great service!!!! VERY HELPFUL HEY MAKE IT A BREEZE TO FILE!! LOVE THIS SERVICE
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 16, 2026
Posted by: hollymcbutter
from Tennessee
I use Turbo Tax every year and they make it so easy for me to file my taxes year after year.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: Desire223
from Iowa
Did an awesome job guiding me with my taxes this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
They bump up your package if you take deductions
on January 16, 2026
Posted by: pthhhhhhh
from SC
I wasn't expecting to have to pay for the deluxe version. I should have been given notification to rethink entering my credits, will it be worth it to me to pay the extra for to upgrade.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and easy
on January 16, 2026
Posted by: Davehoog
from MICHIGAN
Super easy, not as expensive as some of the other places.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
its taxes
on January 16, 2026
Posted by: Ish Gurbik
from washington
i wish it was free online and not just via the app
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job
on January 16, 2026
Posted by: amber204
from kentucky
I had a great experience with Turbo Tax. Accuracy and compatibility is good and the features are awesome
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com