Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
So many added fees and popups
on January 16, 2026
Posted by: TrishDepo
from Pennsylvania
I used to be able to file my taxes for free and now there just seems to be more and more fees and popups to add extras. I used Turbo Tax because it was free, easy and quick. I wish there was a quick, free, easy way to file your own taxes when you have simple filing and don't need to use an accountant. Taxation is theft!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
ok
on January 16, 2026
Posted by: chris89oyoiho
from wv
costs too much now and i dont like the pop up fees i like things more upfront not after im mostly done with the work its a shady way to do things
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on January 16, 2026
Posted by: Kayla93kdksksms
from Nebraska
Good product! Fast easy accurate hopefully! Yay hurray
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on January 16, 2026
Posted by: courtT78
from KS
It seems to get easier every year! Information pulling from last years return is too good to be true!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax rocks
on January 16, 2026
Posted by: Jackie232323
from Louisiana
So easy! Praying for tax loan this year though! Literally, if you’re getting enough back i feel like everyone should be approved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on January 16, 2026
Posted by: hector38
from nevada
good experience i would recommended to a friend and family member
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 16, 2026
Posted by: gptaxs
from nj
easy fast would use it again ,will come back next year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this format
on January 16, 2026
Posted by: Melissa 67
from 701 Steeplechase Drive
i have been using Turbo Tax for years and i love how easy it i o file taxes and the accuracy of the program
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com