Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Go turbo tax
on January 16, 2026
Posted by: Sherrison
from Georgia
I really didn't need a one on one, it was very easy. Will do my taxes every year, and recommend you to all my friends
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
they are good
on January 16, 2026
Posted by: deano316
from biddeford,me
they are easy to useser friebndly would tell people to use
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Forces you to upgrade packages
on January 16, 2026
Posted by: Bblueya
from Texas
Forces you to upgrade the packages when you really don’t need too: honestly try another service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is the only tax preparation program I use.
on January 16, 2026
Posted by: ChelleNCUT
from West Jordan, UT
Always easy to use. Always correct. Always fast. I've used this tax filing system for the last 15 years and I've never had an issue with an audit. Highly recommend using TurboTax!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 16, 2026
Posted by: Melissabrz
from ca
My experience has always been fast and reliable. I like it.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is cheaper then a tax professional
on January 16, 2026
Posted by: No Name 100
from Georgia
Thanks Turbo Tax awesome service cheaper than a tax professional with accuracy, efficiency and at a lower rate
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Efficient
on January 16, 2026
Posted by: bmillike
from Ohio
I've been using Turbo Tax for years. My tax situation is not overly complicated, but I love the ease of doing the deed and feeling somewhat confident that I got it right!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 16, 2026
Posted by: Larissaclmb
from Kansas City Kansas
It was fine. They make it easy to file your taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com