Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
turbo tax is expensive
on April 11, 2026
Posted by: terri 01
from PA
very expensive. i will have a tax man do it next year. could not figure out how to mail the state and save the e-file expense
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
harder than previously
on April 11, 2026
Posted by: momrnc22
from tn
Last year using turbo tax if our information was stolen as it has been in the past 2 years. Also more difficult to navigate than previously.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
WEEEEEEEEEEEEEEEEEEEEEEE
on April 11, 2026
Posted by: EEEEEEEEEEEEEEEEEEEEEEEW
from North Carolina
Thank you the product is good and stuff like last year and the year b4 that and the year b4 that etc........
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is convenient to use
on April 11, 2026
Posted by: Akshaydeep
from Washington
TurboTax is convenient to use and also helps increase knowledge of tax filing in the US.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple solution for growing tax needs
on April 11, 2026
Posted by: Kdub in KC
from Kansas City, Missouri
Long time user. Love the navigation, the prompts, and the ease of everything. I know people complain about the price Intuit charges for TurboTax, but as someone that needs to file federal, two states, and one local return, I think it is a price well-worth the piece of mind. I will continue to be a TurboTax user because I know my information is logged and stored in the system which makes filing year-to-year easy as well.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
er
on April 11, 2026
Posted by: er er er
from er
I have used Turbotax for 15 plus years, this will be my last. The constant "tricks" to get more money will not be tolerated again. PS, because I like to but the desktop version, and do not have windows 11 (or greater), you took at least $79 from me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is stealing my money
on April 11, 2026
Posted by: Skippy2949
from MA
making students pay to file their taxes after giving a $0 education credit is diabolical i hate you turbotax i only use you because i have to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Meets the deal.
on April 11, 2026
Posted by: AndyD57
from Virginia
Great product. I have used it for years. I will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com