Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Amazing!
on January 16, 2026
Posted by: Ashley0509
from Michigan
The process was fast and simple! I've been using Turbo Tax for over 10 years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 16, 2026
Posted by: Bojon8383
from Nevada
Easy to use. Quick easy to understand and figure out
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pathetic
on January 16, 2026
Posted by: AJPARS
from Arkansas
turbotax has gone way downhill. use to be free, now you spend an hour getting everything ready just to be told you have to pay, then pay again and then again, and then again just to use your bank account. this is greed and not worth it anymore, you would pay less going to a real person anymore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 16, 2026
Posted by: megan4423
from Wisconsin
I can't imagine an easier way to make a complicated process be user friendly and easy to access.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is awesome
on January 16, 2026
Posted by: AMPerry88
from KY
It was great and made it easier on me and was pretty simple
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax
on January 16, 2026
Posted by: Anonymous
from Virgina
I got the Tax refund I deserve thanks to TurboTax. Filing my taxes is always so easy to do with TurboTax.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome program
on January 16, 2026
Posted by: ArlisaG
from Arkansas
Great and easy to use. I've used this program for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love the step by step and accuracy.
on January 16, 2026
Posted by: Mztina
from Florida
I didn't use an expert with my filing. It was easier on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com