Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,504 Reviews)
Rating breakdown 87,504 reviews
5 Stars
64,979
4 Stars
9,635
3 Stars
4,261
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
over a decade of trust
on January 16, 2026
Posted by: MikeWednesdayMike
from South Carolina
Quick, helpful and easy to use. I value the tooltips, features and guides in the interface that help to increase the accuracy of my returns. Anyone with a basic understanding of computers would very compatible with this product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast and easy
on January 16, 2026
Posted by: Mary123mac
from AL
Fast and easy filing. Thanks for providing me the opportunity to use this software over the past several years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes are done
on January 16, 2026
Posted by: Flamingo110777
from Oklahoma
Very Easy to use and quick to finish. Simple process
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
100% recommend
on January 16, 2026
Posted by: Camile615
from california, CA
very easy to use. reasonable pricing. loved the experience
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 16, 2026
Posted by: jama22
from Indiana
Turbo tax makes it easy to use the product and explains how to get the best results.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Got a little frustrated.
on January 16, 2026
Posted by: DG 60
from Tennessee
When it comes time to make a payment it takes forever. The screen messes up and a lot of questions have to be redone. I also can't ever get to the last review. It says it will take a few minutes but never pulls up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Thanks Intuit!
on January 16, 2026
Posted by: jc haha
from az
Remember, taxes are complicated and expensive because Intuit lobbies that way. They make sure we essentially have to use this service when it could be free and simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product to file taxes
on January 16, 2026
Posted by: CraftyAndy
from California
Easy to use features and there is guidance when one it. The interface is easy and the accuracy is as it should.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com