Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to do
on January 16, 2026
Posted by: Elliott73
from Virginia
Very easy to do and the instructions were very clear
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome!
on January 16, 2026
Posted by: dr1407
from Texas
fast and easy process, I've used turbo tax for many years and have always been satisfied.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very awesome
on January 16, 2026
Posted by: Vjill
from Kansas
Very fast and helpful. Guided me all the way through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Kuzio
from Baldwinsville N.Y.
It was a amazing experience
Thank you for your help
Thank you for your help
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's alright
on January 16, 2026
Posted by: Azlyn420
from Wi
It went smooth until I was denied to pay with refund, which I've always done. I could not get an explanation for why it would be denied as an option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clean and Simple
on January 16, 2026
Posted by: VinceIsMe
from OK
Honestly the website is extremely easy to navigate and there are helpful tabs that get you the information you need quickly to make it a smooth process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 16, 2026
Posted by: MzMilky143
from New Jersey
Fast and easy. never any hassle and I need little to no help completing
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbofraud
on January 16, 2026
Posted by: grimrx93
from ohio
I chose standard so I can do my taxes myself and still ended up paying over 100$... absolutely will never recommend or ever use again after this year.
Written by a customer while visiting turbotax.intuit.com