Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,496 Reviews)
Rating breakdown 87,496 reviews
5 Stars
64,974
4 Stars
9,635
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very helpful and smooth
on January 16, 2026
Posted by: Taxes25267
from Pennsylvania
Very easy to do and quick. This is the second time using turbo tax and, im definitely going to keep using .
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Whoop whoop
on January 16, 2026
Posted by: IamSamIam03
from Al
Always the biggest refund and super easy to get through!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 16, 2026
Posted by: kulwhip
from South Carolina
It's always a great experience with turbo tax . I will always use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Couldn’t change my email so that was concerning.
on January 16, 2026
Posted by: Anonymous
from Missouri
It went well but I couldn’t update my email so that was concerning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great results
on January 16, 2026
Posted by: LaLa LOOlo
from California
It was user-friendly, enjoyed the time it took to get forms developed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy to use
on January 16, 2026
Posted by: Bm2032
from Cleveland, OH
Very user friendly and fast! Didn’t take long to upload previous docs. Made the process move along quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 16, 2026
Posted by: Dynae
from South Carolina
This was my first time using turbo tax and it was easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My lady was amazing
on January 16, 2026
Posted by: Great lady1111
from Sc
Alva was amazing help to me . She was so patient with me
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com