Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Bubba1572
from South Carolina
Great product. Glad to use TurboTax makes it easy. They take you step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Kat1102
from Tennessee
It was awesome they are a great help and amazing experience
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using 15yrs, love ease of use!
on January 16, 2026
Posted by: Reddds Wrangler
from Florida
So easy to use, excellent guidance! This truly is the most user friendly product.I've been using this since managing.Other employees and have always used for myself.It's truly the best
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is my Goo To!
on January 16, 2026
Posted by: Arlimoga
from Texas
I use this every year. by far the cheapest around.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Your great when its free
on January 16, 2026
Posted by: Katfox01
from Idaho
I was only getting a bit over $900 and you charged me $140 to fill because i over paid. Really doesnt seem fair. I can see if I over paid by thousands but was not the case.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 16, 2026
Posted by: KareBear71
from Tennessee
It was easy and great. I don't know why this has to be a paragraph
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
All the help was great
on January 16, 2026
Posted by: ButMich
from Virginia
All the help was great! I finally understand more than I did before and actually do not owe this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
over a decade of trust
on January 16, 2026
Posted by: MikeWednesdayMike
from South Carolina
Quick, helpful and easy to use. I value the tooltips, features and guides in the interface that help to increase the accuracy of my returns. Anyone with a basic understanding of computers would very compatible with this product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com