Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,414 Reviews)
Rating breakdown 87,414 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
I just had a couple of glitches this year
on January 16, 2026
Posted by: Michael19doggy
from Indiana
I could not import my W-2s and had to enter everything in manually for some reason, and every year that I have used this I have not been able to enter my Indiana driver's license number. Other than that it is wonderful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 16, 2026
Posted by: Liyah28
from Tennessee, TN
It was so easy to use the self service. I will always use TurboTax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on January 16, 2026
Posted by: Bill 5050
from Wa.
Have used Turbo Tax for many years and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
35.00 fee really!
on January 16, 2026
Posted by: LAB302
from South Carolina
I never asked for a 35.00 fee be taken out of my taxes if there was a 35.00 fee it should have been stipulated when i was paying the 88.00!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extremely User Friendly!
on January 16, 2026
Posted by: The Real Birdy
from South Carolina
It is very user friendly. I love that it checks all of your information numerous times. Very accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 16, 2026
Posted by: Curt55557
from MI
Easy to use and easy to understand anyone can do it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on January 16, 2026
Posted by: Badarle
from Georgia
Fast easy and quick great work love doing my taxes with turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works
on January 16, 2026
Posted by: Cheecha
from MN
It works helps guide you through your complete return!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com