Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,414 Reviews)
Rating breakdown 87,414 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbotax
on January 16, 2026
Posted by: Deni71
from ohio
i love using them and have peace of mind however I hate that I think it's free but still have to pay even though I have the standard form
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on January 16, 2026
Posted by: MQueener
from Tx
Great! Us this site every year. Always walks we through the process, quick and easy!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 16, 2026
Posted by: Anonymous
from ca
Nice program and easy to use, made me feal at ease
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made taxes EZ
on January 16, 2026
Posted by: wowzoEztaxeZ
from Kansas
Very helpful and easy. Uploaded 3 W-2 with Accuracy and the Features included in the free version was very helpful in getting me some extra money!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
It's great to know that you were satisfied with your refund amount. We appreciate your trust in TurboTax, and look forward to assisting you again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's incredible. I have been using since I was 18.
on January 16, 2026
Posted by: RanMan 55
from Indiana
So easy and helpful, anyone with a general understanding of taxes can use
turbotax!!
turbotax!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome 1st experience
on January 16, 2026
Posted by: Alan May
from Florida
Easy step by step process and felt good to save several hundred dollars!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is The truth
on January 16, 2026
Posted by: Farmville73
from Virginia
The experience was simple and easy. I trust turbo tax with all my taxing needs.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo blast!
on January 16, 2026
Posted by: Adri457
from Florida
Quick and easy super helpful as well !!!!!!!!!!!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com