Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,488 Reviews)
Rating breakdown 87,488 reviews
5 Stars
64,967
4 Stars
9,634
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 16, 2026
Posted by: richyrich86
from ca
thank you for your fast and accurate help.........
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax
on January 16, 2026
Posted by: scottousse
from Minnesota
As always, a very user-friendly service provided by TurboTax online. Easy to follow along during the process with hints and help along the way if/when you have any questions or concerns.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 16, 2026
Posted by: Loriilene
from florida
I liked that you could pull up my W2 with Mobility Works
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 16, 2026
Posted by: Kate2298
from Rhode Island
They were clear and thorough. I appreciated that they made me experience stress free. I have been a TurboTax user for 10 years. I never have a problem and love that I have help when I need it!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 16, 2026
Posted by: BuffDaddy1974
from SC
easy to use and simplified the process making it simple
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy to use
on January 16, 2026
Posted by: Darisbe
from Nd
Excellent experience, easy to use and great guidance
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 16, 2026
Posted by: Blueeyes556
from California
Easy to use super helpful fair pricing all around user friendly
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FREE IS NOT REALLY FREE
on January 16, 2026
Posted by: yourmotha
from ID
I don't know why you guys called it a "free" version when we get charged fees out the wahoo. 0 stars I will not be using turbo tax next year
Written by a customer while visiting turbotax.intuit.com