Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,414 Reviews)
Rating breakdown 87,414 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on January 16, 2026
Posted by: kulwhip
from South Carolina
It's always a great experience with turbo tax . I will always use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Couldn’t change my email so that was concerning.
on January 16, 2026
Posted by: Anonymous
from Missouri
It went well but I couldn’t update my email so that was concerning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great results
on January 16, 2026
Posted by: LaLa LOOlo
from California
It was user-friendly, enjoyed the time it took to get forms developed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy to use
on January 16, 2026
Posted by: Bm2032
from Cleveland, OH
Very user friendly and fast! Didn’t take long to upload previous docs. Made the process move along quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 16, 2026
Posted by: Dynae
from South Carolina
This was my first time using turbo tax and it was easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My lady was amazing
on January 16, 2026
Posted by: Great lady1111
from Sc
Alva was amazing help to me . She was so patient with me
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on January 16, 2026
Posted by: ted2025
from pennsylvania
easy to use, would recommend to others, better than waiting in line
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Nwmo
from La
I had a good experience this is my first time using turbo tax and it was fast and wasy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com