Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,414 Reviews)
Rating breakdown 87,414 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
♥♥♥
on January 16, 2026
Posted by: Anonymous
from TN
I LOVE using TurboTax, it is so easy to use, and I love how well it explains everything.
Love it, love it!!
Love it, love it!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 16, 2026
Posted by: Queen Liz
from Virginia
I did not need to engage with anyone. Thank you very much.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: Caseycoons22
from Louisiana
Really helpful this is my second year filing with them loved it
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Highway Robbery in Fees!
on January 16, 2026
Posted by: Professor01
from Georgia
I have been using TurboTax for years but I’m getting fed-up with it. Every stinkin’ year a ton of my return goes to this company just to file. They trick you with “free to file federal” when it’s really not. I pick the lowest package but still end up paying a ridiculous amount. This year I was charged $163!!!!! It was $89 to file federal and state and the rest were fees to e-file and have it put in my own checking account. This is RIDICULOUS! I am absolutely through with TurboTax. I do not recommend it anymore to people at all. Highway robbery!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
What a crock!
on January 16, 2026
Posted by: Tatertot3
from Texas
How can it say that im doing the "do it yourself, free version" and then charge me $89? That is a fricken joke!!!!! TurboTax sucks for that!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't be easier
on January 16, 2026
Posted by: LB2323
from Pennsylvania
An easy step-by step process....It takes the confusion out of the new tax rules and changes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful and smooth
on January 16, 2026
Posted by: Taxes25267
from Pennsylvania
Very easy to do and quick. This is the second time using turbo tax and, im definitely going to keep using .
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Whoop whoop
on January 16, 2026
Posted by: IamSamIam03
from Al
Always the biggest refund and super easy to get through!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com