Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,414 Reviews)
Rating breakdown 87,414 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
SO EASY
on January 16, 2026
Posted by: MARKIEMARK75
from GEORGIA
GOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 16, 2026
Posted by: Karys97
from Florida
TurboTax is an awesome, simple, and efficient process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy
on January 16, 2026
Posted by: Maw212
from Va
It was easy getting my taxes done. They were very helpful in helping me get the best amount back.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 16, 2026
Posted by: Jmw22
from GA
Have used for years with no issues. Amazing service
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was great!
on January 16, 2026
Posted by: Trice129
from Michigan
This was great! It was easy and simple!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time
on January 16, 2026
Posted by: Girlmom12345
from Pennsylvania
It was super scary doing my own returns after paying someone for 8 years to do it. All the questions and reviewing of my taxes on the website has me feeling confident there will be no errors and things will go smoothly. Fingers crossed!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxy
on January 16, 2026
Posted by: Stephy736
from Kansas
Nice and helpful and courteous yo me and my famoly
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a scam
on January 16, 2026
Posted by: Ganrkxuvtbslforb
from OK
Two years in a row my return was rejected. Turbo tax would not let me fix it. When I go to the help chat I just keep getting the same AI generated prompts it is not help full at all. I will no longer be using turbo tax you take my money and I can’t even file my taxes.
Written by a customer while visiting turbotax.intuit.com