Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,414 Reviews)
Rating breakdown 87,414 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Back again!
on January 16, 2026
Posted by: Babyjmv
from Florida
There are always a phone call away. Have the app which makes access easy just like their service.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was easy and I'm 67 yoa
on January 16, 2026
Posted by: Vickster19
from Montana
It was very easy and there were opportunities to get things explained that I didn't understand
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is user friendly
on January 16, 2026
Posted by: Leahs TurboTax
from Hawaii
I find it very easily accessible, available, user interactive and friendly. I am able to simply input and add my W-2 and personal user information about income, bank accounts, credit, student grants etc. Compatible. Accurate. Guidance options.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on January 16, 2026
Posted by: Shelbyd2016
from Kentucky
Fast, easy, informative, user friendly… saves my info from previous year to make things easy!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax!
on January 16, 2026
Posted by: Jen 1986
from Michigan,MI
Turbo Tax has taken the anxiety and stress out of doing my taxes. It is organized and has been my go to for years now. Being affordable is a bonus!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SIMPLE
on January 16, 2026
Posted by: Daniellewy
from NEW YORK
SIMPLE TO USE AND UNDERSTAND. WAS ABLE TO COMPLETE MY TAXES .
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing and quick
on January 16, 2026
Posted by: Baymay21
from Oklahoma
Amazing and quick service. Filed in under 20 minutes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
BOOOOOOO
on January 16, 2026
Posted by: RIPED OFF IN 505
from New Mexico
A very simple return just cost me almost $300. The prices they advertise are false
Written by a customer while visiting turbotax.intuit.com