Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,313 Reviews)
Open Ratings Snapshot
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Always a great experience
on January 29, 2025
Posted by: Karebearz77
from x Reno, NV
Very easy to use and very easy to understand. Never had a problem with Turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 28, 2025
Posted by: Lavila69
from San diego
Always a great help and provide questions and answers needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Worth using every year!
on January 28, 2025
Posted by: willieboy59
I have always had a good experience with
TurboTax. My returns have been higher since I started using your service too!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love Turbo Tax!
on January 28, 2025
Posted by: Norma92
I love using Turbo Tax because it is easy and self explanatory
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is awesome
on January 28, 2025
Posted by: Luper45
from texas
easy to file, walks you through every step for maximum refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Ahh
on January 28, 2025
Posted by: Sefj
from Charlotte NC
Decent platform, but a lot of hidden 40$ fees. These additional charges are not communicated until you are so deep into the process it would be annoying going to the next platform. In hindsight it would have been more cost effect to just file with HR block. The 40$ additional processing fee is just insane after getting charged 80 to process the state and federal review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo taX
on January 28, 2025
Posted by: vetty ban
it has always been very comfortable to do on my own
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It’s good
on January 28, 2025
Posted by: Ccook0705
from Oak grove.ky
Turbo tax is easy to use and understand, and helpful
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
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