Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,414 Reviews)
Rating breakdown 87,414 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service
on January 16, 2026
Posted by: Blening
from Tn
Quick and easy to do info
Can do from home
Help available
Can do from home
Help available
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is really good
on January 16, 2026
Posted by: chuckdog1991
from Savannah,TN
I like Turbotax it seems easy to use. I am glad to be able to file like this.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i love turbo tax
on January 16, 2026
Posted by: mal28
from georgia
was a perfect experience i like turbo tax. im going to keep using turbo tax
Pros: My employment status changed this year, I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overpriced
on January 16, 2026
Posted by: Nunya694206780085
from PA
Made me pay over $90 to do my "free" tax return! AND charged me a $35 fee have my refund deposited into my normal bank account instead of an Intuit bank account. I wouldn't have filed my tax returns with TurboTax if it weren't for a move and job change in 2025 complicating things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 16, 2026
Posted by: Cam9900
from louisiana
very easy & fast. great communication when i made a mistake!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple taxes
on January 16, 2026
Posted by: Shade13
from AZ
Quick and easy, painless taxes dome right. Also, very convenient.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on January 16, 2026
Posted by: Hood25
from Illinois
Takes u step by step love it I will continue to do
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Preparation on the planet
on January 16, 2026
Posted by: D L R
from Idaho
Turbo Tax is very easy and intuitive to help with your tax preparation. Lots of help features and guaranteed accuracy is second to none.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com