Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,414 Reviews)
Rating breakdown 87,414 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is so easy!
on January 16, 2026
Posted by: Haasome624
from California
Easy to follow along and helped with the new laws that went into effect this year. My return was 4X the usual amount this year!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a lifesaver!
on January 16, 2026
Posted by: Teej05
from Florida
So easy and accurate!!! Been using TurboTax for 20 years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a fraud
on January 16, 2026
Posted by: Truthsayer22
from Alabama
Total rip-off! Just a scam to take my money, like Taxes. This is a fraudulent service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been Using it For Years
on January 16, 2026
Posted by: TAXLOVER89
from IL
Easiest way to do my taxes! No other competitor does it better!
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax
on January 16, 2026
Posted by: V2007
from Iowa
This was very complicated, my refund was very small I and a student that works part time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on January 16, 2026
Posted by: Jennycat325
from Mississippi
IT WAS STRAIGHT FORWARD AND EASY TO COMPLETE. IT WAS DONE IN A TIMELY MANNER.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Strongarmed into payment
on January 16, 2026
Posted by: IWouldReallyRatherNot
from New Hampshire
Was forced to either pay out of pocket for deluxe or pay an extra 40 dollars to use my tax return for it, they locked several important deduction options behind the paywall so I was forced to do it for a larger return. More specifically with deluxe I got an additional 180 dollars which is the sole reason I bought into their garbage features. It's only saving grace is that it has my information from the last several years so I don't need to worry about putting more info in than needed. The AI review thing for this is also very awful and keeps eating my typing until I slow down to a toddler's speed, so it can't even do that correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbotax
on January 16, 2026
Posted by: Benzy1005
from TN
My experience went well I enjoy filing with them..
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com