Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Well great organization
on January 17, 2026
Posted by: TavisR
from North Carolina
Turbo tax has helped me file for the past 3/4 years on my own and it’s very simple and direct
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too many extra frees
on January 17, 2026
Posted by: Tamedragon66
from IA
Not at all pleased with the fee structure. One fee, stated up front, that includes electronic deposit. Will look for a free alternative next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!
on January 17, 2026
Posted by: Krittledittle
from Idaho
First time filing without the help of my mom and it was INSANELY easy. I imported my W-2 and It was very straight forward.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 17, 2026
Posted by: Teeeteeet
from Kansas
It was fast and easy I would recommend this to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Worked Great for Me
on January 17, 2026
Posted by: Jimmie Awesome
from Virginia
Was going to use the IRS online free and it said I would owe just in Federal $275. Using Turbo Tax I ended up with a $200 refund from Federal and $200 from State. Way to go, Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Great help
on January 17, 2026
Posted by: BJMS NEW
from new jersey
I am using Turbo Tax to file or returns for the past 6 years. It is simple and self support.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is Awesome
on January 17, 2026
Posted by: 0071027
from KENTUCKY
very easy and comfortable no stress literally take minutes to complete
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, easy and save
on January 17, 2026
Posted by: chiri06
from Michigan, MI
I just finished doing my taxes through TurboTax, everything was very intuitive, straight forward, well explained. Glad I gave it a shot. Will definitely continue to use it on the coming years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com