Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax
on January 17, 2026
Posted by: Tiff81562113
from Ohio
User friendly ready step by step fast and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy ri understand
on January 17, 2026
Posted by: jg cooper
from GA
Easy to understand
easy features and easy to understand. fast and eay
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have learned so much through TurboTax
on January 17, 2026
Posted by: Pokerchix1
from 109 Longbranch Rd
TurboTax has always done a great job. Been using it for over 8+ years. Thank you TurboTax for saving me time and money and teaching me the best way to do my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 17, 2026
Posted by: Dreed33
from Columbus, Oh
This is a very user friendly website, and I was able to complete my taxes quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is MONEY HUNGRY
on January 17, 2026
Posted by: haterofturbotax1
from Georgia
Turbo Tax charges exorbitantly for every single little thing they do. I'm definitely switching to HR Block next year. This experience felt like money grab after money grab after money grab. Y'all don't care about your customers, you just want our money. Would give zero stars if possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Guidance through process
on January 17, 2026
Posted by: Kate154333
from Michigan
Helpful tips and explanations are offered throughout the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awsome
on January 17, 2026
Posted by: Tw93003
from Fl
Turbo Tax is super easy-to-use and very helpful in making Tax time a no brainer. Would definitely recommend to anyone!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why look further?
on January 17, 2026
Posted by: LLaCour84
from Dallas,Tx
Super simple to use, I have never gone outside TurboTax for another company to prepare my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com