Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax
on January 17, 2026
Posted by: Victor_61
from FLA
Was fast and easy and reasonable price. Been using Turbo Tax for years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it smooth filing
on January 17, 2026
Posted by: Lucky412
from Kansas
Very easy service to use get my return would recommend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 17, 2026
Posted by: Ellllla28
from MN
Love how easy it is to file myself! Easy for anyone to use!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy!
on January 17, 2026
Posted by: JJM25
from Pennsylvania
Makes filing very easy. Keeps information from all previous years. Has many digital features. Affordable.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Crappy payment
on January 17, 2026
Posted by: Anonymous
from Tx
You doubled the price and I had no choice. Y'all are a rip off.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Extra Fees
on January 17, 2026
Posted by: Stew1991
from Texas
There were a lot of added fees to simply do it yourself, even a charge for Direct deposit.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend TurboTax Over Cheaper Options
on January 17, 2026
Posted by: Compensatiated
from Tennessee
I tried using TaxAct initially to same some money. I ran into glitches where their system was combining my ex-wife's income with mine. I stopped using TaxAct and moved to TurboTax. Everything ran smoothly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AMAZING
on January 17, 2026
Posted by: JUSTJOJO
from TEXAS
This is my FIRST year to file mine and my husbands taxes (he normally does it) and it was extremely EASY!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com