Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
works well
on January 17, 2026
Posted by: nsdvbhksvbaskbvbahv
from PA
nice ..............................................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive
on January 17, 2026
Posted by: Billiam1235235213
from IN
Fast and easy but WAY too expensive. $128 for the cheapest refund is absurd.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT Easy and Accurate
on January 17, 2026
Posted by: SherrSt
from NC
great process, pulled in prior year's info as needed, automatic population of W2 info, fast ~20 miutes, easy and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest I've ever done
on January 17, 2026
Posted by: DixieJ
from Oklahoma
It was very easy with no issues, Would definitely use it again
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Perfect
on January 17, 2026
Posted by: Standard MAn
from Illinois
Always good. Help Topics help me understand. GREAT
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 17, 2026
Posted by: JessyMom7
from Ohio
Love the ease of filling! Will definitely use again!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help
on January 17, 2026
Posted by: TallGuy85
from Commerce city colorado
Easy to navigate the website. Help from the experts are very useful also
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy!
on January 17, 2026
Posted by: kyleDb
from IN
Fast and easy! Always love that I can do this from home too.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com