Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
All hail TurboTax
on April 11, 2026
Posted by: ya boy 69
from louisiana
Makes it so easy and something to not even stress about.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe Reliable and Easy Tax Solution
on April 11, 2026
Posted by: alcona05
from Michigan
We did the self serve Turbo Tax Deluxe option and worked as intended. Questions were clear and when needed, we used the info. bubbles to assist. Great experience but the estimations are always on the lower end. Ours said 55 minutes but reality it was over 2 hours. Maybe an opportunity to foreshadow to users what docs they will need to expedite process. Overall, good experience! thanks.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax sucks
on April 11, 2026
Posted by: elative
from FL
this was supposed to be a free version but I had to pay $64 to file my Arizona state tax return, and my refund was less than what I had to pay. I'll be filing my taxes elsewhere next year, what a joke..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
sweet
on April 11, 2026
Posted by: Poppadoc817
from fort worth Texas
very good easy to do even a five year can do it ! !
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax excellent
on April 11, 2026
Posted by: mariavmc
from Ala
good job on guidance,and accuracy,very compatibility ,good features,good system interface
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Time
on April 11, 2026
Posted by: Suzyq518
from PA
Taxes went smoothly, I didn't need any further assistance outside of the info provided
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax works
on April 11, 2026
Posted by: Sambrum
from New York
it was easy to do by myself and it was affordable.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worth checking out!!!
on April 11, 2026
Posted by: Not Taxtime again
from Maryland
Thank You for having a service that help people to get through their taxes yearly. This is such a stressful time of year. And having a program online to help you step by step and at your own pace is great. I would highly recommend this service for filing your taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com