Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love turbo
on January 17, 2026
Posted by: Bigmama9744
from Mobile al
Can’t go wrong with turbo tax knowing it’s so many scams out there and my info is protected.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax make taxes easy!
on January 17, 2026
Posted by: picklesamy1970
from Alabama
love this format i pick turbo tax every year if possible
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my Go-To!
on January 17, 2026
Posted by: LindsEliWill
from Florida
I hsve been using TurboTax for several years now. The convenience of not having to leave my home, talk to anyone, and have any help I need with a quick side window on the screen explaining any unfamiliar situations is very reassuring.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply Effective.
on January 17, 2026
Posted by: Adam1287
from FL
Straight to the point. No hassle, no gripes, no issues. Excellent product and cheap in comparison to my usual options.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
don't like reviews that aren't skipable...
on January 17, 2026
Posted by: TBS2020
from Tennessee
I don't interact with the peeps, but I do like the ease of use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 17, 2026
Posted by: Emsio
from Longview Tx
Easy and fast to use, just not sure why they took so much out of my refund. It has never cost this much to file...personally.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best
on January 17, 2026
Posted by: Coach Anthony
from Ohio
Love turbo it was the best way till file your taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
beyond helpful
on January 17, 2026
Posted by: JessieB78
from FL
I’ve always found TurboTax to fit my needs perfectly. The guidance is clear, the process is straightforward, and the accuracy is beyond helpful. It takes the stress out of filing every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com