Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
The Turbo Tax filing platform is excellent.
on January 17, 2026
Posted by: CVDW
from new Hampshire
I find the Turbo Tax online tax return platform easy to use. Each step of the return process is self-explanatory and easy to follow/fill in. The platform supplies options for different ways to file, explaining each option in detail.
I would and will recommend the Turbo Tax filing method to my family, friends and coworkers.
I would and will recommend the Turbo Tax filing method to my family, friends and coworkers.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AMAZING!
on January 17, 2026
Posted by: KateT11
from Lockport, Illinois
Super easy to use. They walk you through each step and you can always ask for help on the way.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on January 17, 2026
Posted by: TeeA88
from Texas
My experience with TurboTax went very smoothly the step by step walk through on how to file my own taxes was very helpful
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 17, 2026
Posted by: jckie
from new york
easy to use user friendly step by step by step instruction
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 17, 2026
Posted by: Laindave
from New Jersey
Great Easy Guidance is incredible Step by Step
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 17, 2026
Posted by: Crows4Ever
from Virginia
Trusted this product for years. Very helpful and thorough and always there when I have any questions. Love Turbo Tax!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 17, 2026
Posted by: Sissy 57
from Clarksburg WV
I've had no issues with them and I've been using them for quite a few years
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on January 17, 2026
Posted by: Koby520
from Tucson, az
Good ………………………………..fast ………………………………….easy…………………………..
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com