Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Does a great job.
on January 17, 2026
Posted by: Cost 2 much
from Florida
Easy filing . However very expensive for a free filing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWESOME
on January 17, 2026
Posted by: BALDEAGLE1021
from ALABAMA
very easy to use great software and only took 30 mins to complete!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Streamlined, as always
on January 17, 2026
Posted by: Some_Other_Dude
from Colorado
Quick and easy as always. I was a bit nervous about the overtime deduction, that's not on TurboTax but the government for not mandating it be on the W-2, but I think it all went well enough.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 17, 2026
Posted by: Tears1414
from Arizona
It was fast and easy I been doing it for 5 years every day it get easier I love it
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like the ease of using turbo tax.
on January 17, 2026
Posted by: Deb Missouri
from mo
I did not use a tax expert. I like the extra features for receiving my refund
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as good as in the past
on January 17, 2026
Posted by: blargg
from Maryland
Easy to use, but did not keep my previous records from last year, and constantly tried to up sell products I did not need, nagged to death almost. also hidden fees for getting your money into your account vs a prepaid card, and a hidden fee for state taxes. i may be going with a different option next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is AWESOME
on January 17, 2026
Posted by: Grim2k3
from Las Vegas, NV
Turbo Tax is always AWESOME. After years of use it’s simple to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok
on January 17, 2026
Posted by: TimothyTim0544
from Texas
It is easy and quick to file your taxes but far too expensive for the service provided.
Written by a customer while visiting turbotax.intuit.com