Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,484 Reviews)
Rating breakdown 87,484 reviews
5 Stars
64,964
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Best deal in town
on January 17, 2026
Posted by: Sms928123
from Az
Efficient and informative I felt like I could handle processing effectively
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on January 17, 2026
Posted by: Wadeoligist
from Oklahoma
Best place to do your taxes! I will never go anywhere else to do my taxes ever!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 17, 2026
Posted by: neshaboo1890
from Las Vegas, Nevada
always easy and fast every year. Make my life easier.
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is the best
on January 17, 2026
Posted by: twist03
from Maryland
turbo tax in my book is the best tax preparer of all time. i have used turbo tax for many years and will continue to use turbo tax.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 17, 2026
Posted by: Torchjason0711
from Colorado Springs, Colorado
They have always been great,quick and easy it makes me comfortable filing my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s done. Thanks
on January 17, 2026
Posted by: PGraff
from Florida
I have been a customer for many years but I did not appreciate the added charges to use turbo tax delux. First it advised it would be a 49.00 charge and I was ultimately charged 89.00. Not fair.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you turbo tax
on January 17, 2026
Posted by: Shawcar
from Vt
Easy peasy. They did all the work and I just tapped. Ty
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy
on January 17, 2026
Posted by: GramFam5
from Georgia
I chose to file myself with AI assistance and it was a breeze. The step by step process was very user friendly and easy to navigate. Also, I loved the cash advance feature. Expect to spend $100-130 to file for simple federal and state forms and depending on how you choose to pay for the fees. I will definitely use this service again!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com