Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,484 Reviews)
Rating breakdown 87,484 reviews
5 Stars
64,964
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not on par with last year
on January 17, 2026
Posted by: Ken Frustrated
from South Dakota
More complicated and expensive than past years and I had difficulty auto loading the information. I was very frustrated with this experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 17, 2026
Posted by: Aaroponnop
from Ohio
Like i. Very easy to file and get money quickly. I like how I can get money soon
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for your feedback. We're happy to hear your refund came through quickly—speed and accuracy are top priorities for us. We hope to be able to assist you again soon!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a money grab!
on January 17, 2026
Posted by: Dk101
from IL
Would not recommend TurboTax unless you're lazy and don't mind losing money. Will be doing it myself after this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesme
on January 17, 2026
Posted by: Turnbp
from Texas
Helphelphelphelphelphelphelp
Easy to use. Awesome,ec
Easy to use. Awesome,ec
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 17, 2026
Posted by: sleepygram
from in
great help from tax person fixed my problem quickly
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 17, 2026
Posted by: Anonymous
from Odessa,Tx
Was quick and easy, fast and effective. Will do again next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Time
on January 17, 2026
Posted by: L09Torrence
from Minnesota
Turbo tax is system is fairly easy to navigate. It does most of the work for you. In case you don' understand something the system offers guide to explain a specific topic. Amazing program!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cool
on January 17, 2026
Posted by: Jared1121
from Indiana
Cool was really happy will come back next year and do again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com