Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and accurate
on January 17, 2026
Posted by: WareMom
from Maryland
Been using this service since the late 90s. I just love the easy of use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
booo
on January 17, 2026
Posted by: nikkinise28
from pa
absolutely got forced into pay $140 for a form that did'nt exist ill be looking for a new tax service!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 17, 2026
Posted by: ryry122590
from mississippi
Very easy and painless. I had some questions and they quickly answered them.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go!
on January 17, 2026
Posted by: MichaelK9
from FL
I have used Turbo Tax now for at least the last 15 years, it is the easiest and most accurate way to file your returns by yourself with easy to use features and guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accuracy
on January 17, 2026
Posted by: sche
from 211 E Hazel St Apt 30
Very easy to use, accuracte and fast. Been using for years
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
we love you Turbotax!
on January 17, 2026
Posted by: Anonymous
from Pennsylvania
Turbotax has been very helpful with filing my taxes! Everything is so easy!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
horrible company, horrible software
on January 17, 2026
Posted by: green6767
from WA
poorly written scam software constantly trying to trip you up and steal your money and data for features you don't want or need. dark patterns everywhere have you no shame.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Lack of confidance in quality of backend code
on January 17, 2026
Posted by: maybe last time here
from missouri
I can't tell if the interface was written by a cheap AI or the code wasn't tested fully. Several question loops, asking for edits then saying edits were not needed. Last several years the product worked fine, this year the quality is lacking. If next year is the same I will be switching to a CPA that is only 12 buck more.
Written by a customer while visiting turbotax.intuit.com