Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,484 Reviews)
Rating breakdown 87,484 reviews
5 Stars
64,964
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
It's done
on January 17, 2026
Posted by: Anonymous
from Georgia
Slightly quicker than last year. Made it less stressful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fast and easy
on January 17, 2026
Posted by: Flora67
from Ohio
Fast and easy with no issues. Would definitely recommend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
All the fees! 😒
on January 17, 2026
Posted by: Acapi
from Wisconsin
It went smoothly…… I am not happy with all the fees this year for electronically deposited into a bank account. What a joke. I paid this year but next year will find something different!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on January 17, 2026
Posted by: Angela4875
from Vincennes IN
I loved how easy it was! This made it so easy to get through this tax season!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax return
on January 17, 2026
Posted by: Tax return11111
from Tn
It was my first time and it was pretty easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The Filing was fine...the "hidden fees" weren't
on January 17, 2026
Posted by: Fenoex
from Michigan
The Filing was easy and quick, however they basically forced me to pay for an "upgrade" because I had a form I had to file, that I didn't actually have to file. So thanks for that...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Garbage
on January 17, 2026
Posted by: Anonymous
from Nevada
It frustrating having to re-input information over and over again before you can e-file. It's a waste of time. What is the purpose of having to re- input data which you already have input and confirm multiple times before the program accepts it. Absolutely will use an alternative next year. Waste of time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best
on January 17, 2026
Posted by: Joann1976
from Ohio
The greatest experience and very accurate and easy to ese.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com