Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on January 17, 2026
Posted by: KathyB1111
from New Jersey
My filing was so easy and done quickly. Everything was accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on January 17, 2026
Posted by: Mirror Lake Resident
from Washington
Fast simple and highly accurate,
I have trusted TurboTax for many
Many years & they have helped me out
Considerably’
I have trusted TurboTax for many
Many years & they have helped me out
Considerably’
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Too many fees
on January 17, 2026
Posted by: MulaMike561
from FL
The fee of 49 for turbo tax is fine. The $40 fee and the $35 fee to deposit the funds is astronomical
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 17, 2026
Posted by: REM51
from Virginia
My tax return was very easy to understand and explained things in laymen's terms
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 17, 2026
Posted by: jackz215
from pennsylvania
It is very easy to use. Makes the whole experience enjoyable
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Getting to expensive
on January 17, 2026
Posted by: MikeMOS
from Ocean Shores, WA
I am retired and only need to file one W2 and SS, I take standard deduction and live in Washington so no state taxes does not seem worth $54.00 including taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 17, 2026
Posted by: Paula28504
from North Carolina
One of your experts called me and was very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 17, 2026
Posted by: Jgh76
from Georgia
It was so fast, will do every year. Very helpful chat
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com