Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,483 Reviews)
Rating breakdown 87,483 reviews
5 Stars
64,963
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank you
on January 17, 2026
Posted by: Nico111pkdfojd
from Virginia
Thanks Turbo Tax! So easy to use. Very efficient!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy
on January 17, 2026
Posted by: Qweeeee
from Minnesota
This was so easy and very quick to access will be coming back next year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!!
on January 17, 2026
Posted by: gramma8708
from Illinois
it was wonderful using TurboTax by myself and learning my mistakes it was great
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Adding spouses income a little confussing
on January 17, 2026
Posted by: Jen jen2
from Washington
This year adding the income was harder because it looked like it was asking me to add more income for myself and I didn’t see the option to add my spouse. After going back and fourth a few times I realized throat when I hit add another w2 it at that time gave me the option to select my spouse. It was a little confusing. Once I figured it out it was smooth going but was a little frustrating at the time. I still got my taxes done in 35 mins but probably could have even gotten them done in 25 mins , if the bottom clarified addition w2 or spouse.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 17, 2026
Posted by: Nikkid671
from Nevada
Been using turbotax for years. Easy to use and quick.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on January 17, 2026
Posted by: BigJim55Quitman
from Missouri'
Easy to use, confident after 11 years. Print me a copy, e-fille, and wait on refund.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 17, 2026
Posted by: Buddy2121
from California
It was very fast and easy to understand I can use this every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy
on January 17, 2026
Posted by: cnagirl4life
from el paso illinois
i messed up on my taxes and they were rejected. turbo tax helped me fix the problem and refile.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com