Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,483 Reviews)
Rating breakdown 87,483 reviews
5 Stars
64,963
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Bad
on January 17, 2026
Posted by: Very un happy
from Missouri
I was charged $128 when this should have been free. I have used this for years for free but I won't be using next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 17, 2026
Posted by: Sami1232025
from Utah
This was so easy and stress free and I will likely continue using turbotax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 17, 2026
Posted by: Mesha1
from New York
Filing was great. I will file again next year. Thank you !
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and awesome
on January 17, 2026
Posted by: Nicci15
from Pennsylvania
It’s very easy to file and helpful I would refer friends and family to use turbo tax I learned a lot from turbo tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 17, 2026
Posted by: Cebtlb81
from Va
Great love turbo tax use it every year for the past 5 years easy convenient and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 17, 2026
Posted by: tesiac
from VA
The Best, always done correctly, always accurate and the features are compatible.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 17, 2026
Posted by: Donkeyass
from AZ
Easy to use- speedy and reliable- I would recommend to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Whole butt load of fees
on January 17, 2026
Posted by: Lukie pookie2
from Arizona
Mad expensive for no reason my tax return sucks so
Written by a customer while visiting turbotax.intuit.com