Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,483 Reviews)
Rating breakdown 87,483 reviews
5 Stars
64,963
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Iv'e used Turbo Tax for quite some years.
on January 17, 2026
Posted by: RPA 88
from Evansville, IN
Very easy to understand and use. Took less than an hour to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awesome
on January 17, 2026
Posted by: bullrider69
from tennessee
awesome its getting easy to use and faster to file
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo TAx was so easy to use
on January 17, 2026
Posted by: Anonymous
from Mississippi
Turbo Tax was so easy to use. it was my first time filing and they made it easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & easy filing
on January 17, 2026
Posted by: Riddle47
from Oregon
Turbo Tax made filing quick and easy. Assistance was offered from beginning to end. Great product!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees
on January 17, 2026
Posted by: AmyPC123
from TN
I think it is awful that you advertise the self-filing would be free and then I get to the end and it's $49.00 with no other option. Then you give me no other option but to choose an extra $35.00 fee that will come out of my tax return to get it 5 days earlier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy !
on January 17, 2026
Posted by: Meaa21
from Ohio
It was awesome , very fast , impossible to make mistakes
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on January 17, 2026
Posted by: Missouri Buzzard
from Missouri
quick and easy, quick and easy. quick and easy. quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I would refer turbo tax to friends and family.
on January 17, 2026
Posted by: Tasha61
from NY
Great online tax service that uses tools that will get you the best return ever
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com