Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,483 Reviews)
Rating breakdown 87,483 reviews
5 Stars
64,963
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
fees outrageous
on January 17, 2026
Posted by: MichaelG1218
from Wisconsin
the fees are literally outrageous and for what a computer to do the work.... How many times over can you pay for a computer program. Why would i have to pay a fee for them to take money out to pay turbo tax doesn't make any sense
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 17, 2026
Posted by: michellebd1980
from AZ
I enjoy using TurboTax every year. It eases my mind knowing I can count on them to file my taxes every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is helpful
on January 17, 2026
Posted by: Mm26
from Colorado
Turbotax makes my taxes easy to do, as well as making them very quick.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awesome
on January 17, 2026
Posted by: jj1969
from TX
EVERY YEAR WE USE TURBO TAX! I WANT EVER USE ANOTHER FILIIILNG SERVICE AGAIN TURO TAX IS THE BEST!!!!! I HAVE NEVER HAD PROBLEMS WITH TURBO>>> ALWAYS FAST AND EASY AND DONE RIGHT YOU FILE WITH CONFIDENCE KNOWING YOUR TAXES ARE DONE RIGHT!!! THANK YOU FOR EXCELLENT SERVICE!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on January 17, 2026
Posted by: Anonymous
from Iowa
Turbo tax is a great service, would definitely recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best thing since sliced bread!
on January 17, 2026
Posted by: Charliethegrumpyoldman
from TX
I have used turbotax to file my returns for past 10 to 15 years, it is so simple and walks you through each step. A big thank you to all who contribute to making turbotax system to function.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ridiculous fees
on January 17, 2026
Posted by: SNKimes
from Missouri
Think its kindof ridiculous that you now have to not only pay to file,but you have to pay extra to use your taxes to pay the fee AND pay to have it direct deposited to your bank. ill be filing elsewhere next year for sure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and helpful
on January 17, 2026
Posted by: Richard Wobser
from Ohio
used this site for many years. very easy and helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com