Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,483 Reviews)
Rating breakdown 87,483 reviews
5 Stars
64,963
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Files Taxes
on January 17, 2026
Posted by: Kura Ken
from Texas
Product files your taxes. Between the fee for the service and the direct deposit fee it's annoying to have a for-profit entity skimming money off of my tax refund. I don't mind paying for the service, but the nickel and diming is a bit much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple an easy to use.
on January 17, 2026
Posted by: Marquilla
from Utah
Great Experience fast and easy to use. I would recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome
on January 17, 2026
Posted by: chellebelle97
from NC
Very easy to use and accurate. Wil continue to use every year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome and easy
on January 17, 2026
Posted by: Deb711
from Virginia
My experience with Turbo Tax was great. Awesome and easy to follow steps to fill out yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
High fee for low income
on January 17, 2026
Posted by: Chaci 58
from IL
Fees a lil high for low income filers.
Need to help low income/
Need to help low income/
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent
on January 17, 2026
Posted by: John Jonah
from MA
Excellent app. Helps you maximize your tax refund benefits.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax made filing super easy
on January 17, 2026
Posted by: Kimtaxstuff
from Maryland
My experience with TurboTax is been 5 out 5 Stars made filing very understanding and easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
fees outrageous
on January 17, 2026
Posted by: MichaelG1218
from Wisconsin
the fees are literally outrageous and for what a computer to do the work.... How many times over can you pay for a computer program. Why would i have to pay a fee for them to take money out to pay turbo tax doesn't make any sense
Written by a customer while visiting turbotax.intuit.com