Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,482 Reviews)
Rating breakdown 87,482 reviews
5 Stars
64,962
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is the best and most easiest way
on January 17, 2026
Posted by: kay060923
from New York
very easy to use amazing at guiding me through the process
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great System pi
on January 17, 2026
Posted by: XX1XX
from NV
Easy to file and great guidance went through the processs real easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 17, 2026
Posted by: Justice35
from Nevada
Easy and fast will use again next year and recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not happy with it this year
on January 17, 2026
Posted by: harper76
from kentucky
things are worded to where its hard to understand , when i started it was so easy to use now it is so hard to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is so easy
on January 17, 2026
Posted by: marheath
from texas
love turbo tax quick easy. Makes everything go smooth and successful. No sitting in someones office for hours 30-45 minutes and your done
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Easy to use
on January 17, 2026
Posted by: TimJ18
from Ohio
Return was fast and easy to understand. Explained the deductions very well
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I Hate It Here
on January 17, 2026
Posted by: Ethan8691
from North Carolina
I hate filing with Turbo tax. Advertises $49 then hits you with a $40 fee for e-filing when the service is being done online anyway! Plus another $35 for the "up to 5 days faster" option and cant remove that at the end. Thanks for getting me $270 of the $403 I was supposed to receive. Awesome stuff. Theives.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tac its great!!
on January 17, 2026
Posted by: Angel Leo
from Texas
Its awsome, I have such easy steps and everytime i feel like im stuck turbo tax has a way!!! I Love doing my taxes with TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com