Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on January 17, 2026
Posted by: big jj 1001
from nc
easy to use and asks you questions about things you would not know about
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is effortless for my simple return. I lov
on January 17, 2026
Posted by: Kymfun
from 1207 Washington Street
Been using turbo tax for years. Always effortless!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on January 17, 2026
Posted by: anthony123456123456
from indiana
super fast and easy way to do taxes. did it while sitting in my recliner watching a movie. way better than going to a storefront to have them done. cheaper as well
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax with Ease
on January 17, 2026
Posted by: nikk78
from NC
Turbo Tax is awesome easy efficient and I love it!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is a rip off
on January 17, 2026
Posted by: the american guy
from Oregon
take too much money from return should not be that expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 17, 2026
Posted by: mikebird
from ga
smooth process. had no issue at all and if I did they have someone to assist.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE IT
on January 17, 2026
Posted by: ASCoop
from kansas
I enjoy the guided direction and being able to file with turbo tax :)
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I trust Turbo Tax
on January 17, 2026
Posted by: Reba 16
from TX
I have used turbo tax for years and have always been satisfied with my experience. This year was a bit different because of an unexpected Social Security payment I received. I immediately began paying estimated taxes and set up withholding with my SS payments. I did not see my estimated taxes included in taxes paid so had to ask for help. The assistance was easy to follow and was accurate. My refund is kind of scary but I'll get over it. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com