Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,482 Reviews)
Rating breakdown 87,482 reviews
5 Stars
64,962
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
thumbs down
on January 17, 2026
Posted by: disappointedagainpt3
from Texas
Wouldn't let me rate it no stars. Why do you still cost money in the year of our lord 2026. smh.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 17, 2026
Posted by: pbutler50
from ca
wonderful so far everything to my satisfaction and I would recommend my friends.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful
on January 17, 2026
Posted by: Jordan020122
from OH
I had to pay $128 out of my tax return because it made me upgrade.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
perfect
on January 17, 2026
Posted by: desgis
from texas
great easy to use and fast helps with everything and if you get stuck it also helps
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 17, 2026
Posted by: Feebaby1
from Ohio
It was quick and easy so far so good! Thanks alotn
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got r done
on January 17, 2026
Posted by: Chris071997
from Florida
Good experience doing taxes for the tenth year in a row
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Comfortable
on January 17, 2026
Posted by: Cheeze123
from IL
I felt comfortable doing this it offered assisantance when needed and the layout of the website is easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 17, 2026
Posted by: darkshield
from Georgia
It was nice. I had an easy time getting it done.
Thanks
Thanks
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com