Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Ridiculous fees
on January 17, 2026
Posted by: SNKimes
from Missouri
Think its kindof ridiculous that you now have to not only pay to file,but you have to pay extra to use your taxes to pay the fee AND pay to have it direct deposited to your bank. ill be filing elsewhere next year for sure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and helpful
on January 17, 2026
Posted by: Richard Wobser
from Ohio
used this site for many years. very easy and helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 17, 2026
Posted by: shellest3
from Utah
I really like how TurboTax walks me through each step of the filing process with questions that I can understand.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax #1
on January 17, 2026
Posted by: Kdkkdk
from Va
Easy to use
The features are great
Love highly recommend
The features are great
Love highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 17, 2026
Posted by: Lucy Levrie
from Del Rio, Texas
Easy to file, Turbo Tax is awesome! I have been filing for years and will continue.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rocks
on January 17, 2026
Posted by: Fwankwin
from hawaii
very easy to use,a couple of things can be hard to find but overall much better than my last human tax guy
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5 stars
on January 17, 2026
Posted by: phank you
from OK
I've been using TurboTax for many years. No issues, such a breeze!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 17, 2026
Posted by: Bsparks
from Oh
TurboTax is quick, and easy to use. I highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com