Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
its good, but pricey with too many adds
on January 17, 2026
Posted by: kontravida
from washinton
I liked that it was easy and a bit more intuitive but I found that it still had me input information on my w2 when I had already uploaded my W2 so I do not Understand why I would have to still add in formation myself if the purpose of me uploading the w2 was for you to analyze it and be more intuitive. also I felt pushed to upgrade when all I have is a single W2
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT FREE. They force you in the end.
on January 17, 2026
Posted by: Kim765
from NY
They force you to pay in the end. They lie about the reason. They’re dirty cheaters robbing stressed out people. There was no reason I couldn’t file for free. My taxes were easy and straightforward. They fabricated a reason I had to pay in the end. I’ll never trust their services again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 17, 2026
Posted by: Mamabear_28
from Moultrie ga
I think TurboTax is amazing and fast when it comes to taxes
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is helpfull
on January 17, 2026
Posted by: Tina 0924
from georgia
Always use Turbo Tax, it is easy and quick to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend
on January 17, 2026
Posted by: Jla11h
from PA
Helped me correct a problem easily and efficiently
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 17, 2026
Posted by: Liza79
from texas
Love the ease of filing with Turbo Tax. You guys rock!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Every Year
on January 17, 2026
Posted by: Tag128
from Hawaii
It is so simple and easy to use. It imports my information and fills it in for me. With the guidance you don't make mistakes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 17, 2026
Posted by: Ls03
from Chicago Illinois
Great service very helpful very easy great experience
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com