Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 28, 2025
Posted by: Command93
from United States
Turbo tax is pretty convenient. I would recommend them to anyone looking for convenience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax MUST consider this...
on January 28, 2025
Posted by: rwcash
from Florida
Overall a good experience. There is a problem that I see that I believe affected me getting the early refund advance! I used Turbo Tax on or about January 10, 2025. Everything was complet! My tax filling could not be accepted then so I lost all of the information! I HAD TO REDO EVERYTHING! TO MAKE MATTERS WORST I WAS NOT APPROVED FOR THE EARLY REFUND ADVANCE TODAY(01/28/2025) LIKE I WAS BEFORE IN EARLY JANUARY! SO I AM VERY DISAPPOINTED THAT TURBO TAX "THE WEBSITE" DID NOT SAVE MY TAX FILING AND MAKE IT AVAILABLE ON TODAY ALONG WITH THE DECISION TO GRANT ME $500 ON THE REFUND ADVANCE!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nickeled and dimed this year
on January 28, 2025
Posted by: Rachel1142
from Des Moines, IA
Turbo tax makes filing easy, but I have a very simple financial life. It used to be free. I miss that - plus I wasn't able to change my mind about filing federal and state together to avoid that fee. THEN after I had resolved to pay the $78 - you added another $40. I may go with another option next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It gets the job done
on January 28, 2025
Posted by: Foxit
from SD
I filed on my own.
I do wish there were less interruptions suggesting that I upgrade to a paid plan. I completely understand the advertisement, but I received at least 4 ads trying to upgrade me, before I could actually start my return. I feel like one ad to start then another in the middle, if it's really necessary, makes more sense.
I do wish there were less interruptions suggesting that I upgrade to a paid plan. I completely understand the advertisement, but I received at least 4 ads trying to upgrade me, before I could actually start my return. I feel like one ad to start then another in the middle, if it's really necessary, makes more sense.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on January 28, 2025
Posted by: jackieeee20
from NY
super easy to file yourself and very helpful. I have been using Turbotax for the past 5 years. Highly recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like Turbo Tax
on January 28, 2025
Posted by: SparkleyJen
It was simple to use for filing and easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love filing with TurboTax
on January 28, 2025
Posted by: Moises007
from Astoria Queens
Got even more easier to do your taxes awesome recommend for a lot of people to file with you guys
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
you are cheats
on January 28, 2025
Posted by: windnottreatedright
You tricked me on the free tax service and charged me
Written by a customer while visiting turbotax.intuit.com