Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Refund advance is crap and software is glitchy
on January 17, 2026
Posted by: hobbit225
from Montana
the website is glitchy, and the fact that they do not offer the refund loan option outside of credit karma is crap I have tried for 4 years to get my info for both sites to work and it never does. They need to offer it to any direct deposit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 17, 2026
Posted by: Misty Mae
from Illinois
Very easy to use and quick! I’ve used it for 6 years now and each time it’s easier!
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love to work with turbo tax
on January 17, 2026
Posted by: Lichy15
from Florida
I been with Turbo tax for many years and is really easy to fild for taxes. never had any problem
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 17, 2026
Posted by: Gina314
from Missouri
Everything was extremely easy I will use TurboTax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
T.T. is very convenient
on January 17, 2026
Posted by: just ea
from oklahoma
T.T. MADE THIS VERY EASY FOR ME TO FILE A CORRECT TAX RETURN
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well, it is awesome!
on January 17, 2026
Posted by: steveb17764123
from Kansas
Easy, thank you. I like that I can use it online and that it’s so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing taxes was so simple and easy!
on January 17, 2026
Posted by: John1792
from New York
The Filing of the tax forms was super quick and easy to process. I'd recommend Turbo Tax to anyone who wants to file their taxes in under one hour!
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes I like it.
on January 17, 2026
Posted by: 19997
from Kansas
Great way to fo taxes. I've used it for years now with no problems
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com