Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,481 Reviews)
Open Ratings Snapshot
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
great
on January 18, 2026
Posted by: poppa sr
from texas
I wish it were cheaper to file my taxes far all future filings
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTrash
on January 18, 2026
Posted by: Nicoleolieolieolie
from CA
Trash company that overcharges people who don't have the money to pay to file their taxes out right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
yay tax time
on January 18, 2026
Posted by: Eric3636
from Delaware
I've been using turbo tax for years and as usual it went pretty smoothly. My only gripe are the fees, like everything else they just keep going up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy filing
on January 18, 2026
Posted by: ZC25
from CA
Went very smooth, was able to easily transfer over previous tax info. Few glitches with phone, would let me click on stuff but wouldn’t register. Overall was really good though and headache free
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo tax is great
on January 18, 2026
Posted by: Dobie Dan
from Texas
It was simple and they walk you through. Have used it for about 29 yrs.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Money hungry
on January 18, 2026
Posted by: 1235Jose
from Nc
Money hungry use to be free and never use to be so short
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Made the process pretty easy
on January 18, 2026
Posted by: ERUPT
from Phoenix AZ
Went well. Everything was easy and worked out great
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great software
on January 18, 2026
Posted by: Kevin3pic
from Indiana
Quick and easy to use. Better than going somewhere in person
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
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