Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I am a loyal turbo tax filer!
on January 17, 2026
Posted by: IzzyM80
from Georgia
I truly love how easy it is to navigate and how detailed the guidance is with Turbo tax. The filing process is so simple, smooth and give me the best features and pricing. I love how it’s user friendly and I don’t stress so much it helps me understand what I’m doing.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax is good, could be better
on January 17, 2026
Posted by: KP2026
from Massachusetts
some parts were hard to navigate and I needed assistance to understand what to do to report accurately based on forms shared and directions
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Simple
on January 17, 2026
Posted by: Jason1012
from IN
Easy and accurate. we were able to maximise are deductions
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
thumbs down
on January 17, 2026
Posted by: disappointedagainpt3
from Texas
Wouldn't let me rate it no stars. Why do you still cost money in the year of our lord 2026. smh.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 17, 2026
Posted by: pbutler50
from ca
wonderful so far everything to my satisfaction and I would recommend my friends.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful
on January 17, 2026
Posted by: Jordan020122
from OH
I had to pay $128 out of my tax return because it made me upgrade.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
perfect
on January 17, 2026
Posted by: desgis
from texas
great easy to use and fast helps with everything and if you get stuck it also helps
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 17, 2026
Posted by: Feebaby1
from Ohio
It was quick and easy so far so good! Thanks alotn
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com