Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Excessive Fees for a basic return
on January 17, 2026
Posted by: MattClupper
from Texas
I really dislike the push to create a credit karma account and the excessive fees for a basic return. I will not be using the service again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
absolutely the easiest best way.
on January 17, 2026
Posted by: Cwest1
from canton, Ga
turbo tax is great. why anyone without a business would not do their own taxes is beyond me. its the best choice.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Gross
on January 17, 2026
Posted by: Hateit666
from Washington
Horrible and not free like it says do not recommend at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use
on January 17, 2026
Posted by: Pasha2026
from 16956 Timberwork Road
Turbotax is easy to use. I have used it for years
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing and easy
on January 17, 2026
Posted by: jdog50
from in
it was very fast and easy had amazing accuracy and compatibility there was plenty of guidance and a smooth interface along with fascinating and easy to use features.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 17, 2026
Posted by: Joejoe111111
from Maine
Easy peasy...........................................!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!!!
on January 17, 2026
Posted by: CeeChee
from Alabama
Super easy and they help you understand what to do so you file correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing and efficient.
on January 17, 2026
Posted by: BonRAB
from TN
Fast and efficient. Turbo Tax is an excellent too to use for tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com