Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It’s great
on January 17, 2026
Posted by: Lalo332
from Texas
Accuracy was great.
Features were great.
Compatibility was great.
Guidance was great.
Interface was great.
Features were great.
Compatibility was great.
Guidance was great.
Interface was great.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 17, 2026
Posted by: Kdawg1987
from FL
Turbo Tax is quick and accurate with a reasonable rate!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing
on January 17, 2026
Posted by: greatnow26
from georgia
great and easy to use i would recommend to everyone
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to e-file
on January 17, 2026
Posted by: DanielleP728
from South Carolina
Easy to use, quick and efficient. Happy with the results
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
its good, but pricey with too many adds
on January 17, 2026
Posted by: kontravida
from washinton
I liked that it was easy and a bit more intuitive but I found that it still had me input information on my w2 when I had already uploaded my W2 so I do not Understand why I would have to still add in formation myself if the purpose of me uploading the w2 was for you to analyze it and be more intuitive. also I felt pushed to upgrade when all I have is a single W2
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT FREE. They force you in the end.
on January 17, 2026
Posted by: Kim765
from NY
They force you to pay in the end. They lie about the reason. They’re dirty cheaters robbing stressed out people. There was no reason I couldn’t file for free. My taxes were easy and straightforward. They fabricated a reason I had to pay in the end. I’ll never trust their services again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 17, 2026
Posted by: Mamabear_28
from Moultrie ga
I think TurboTax is amazing and fast when it comes to taxes
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is helpfull
on January 17, 2026
Posted by: Tina 0924
from georgia
Always use Turbo Tax, it is easy and quick to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com