Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
i take too long so it kicks me out often
on January 17, 2026
Posted by: JohnOregonAsian
from Oregon
it was okay i just get confused easily so i restarted it like 3 times and clicked to other screens to find my info to put in and get kicked out so i have to restart
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FILING TAXS
on January 17, 2026
Posted by: TAXS FILING
from MO
they will help u do ur own taxs but at end and ti,e to file there are so many more fees that dont get told tell; signing to file at end snd all fees they told me about whwer 5 to 20 doolors hire then what the price i
that it says it is in the app to gety u to ok thAT FEE AN SEVICE THEN AT END WHEN U GO TO PAY ITS WAY HIGHER AND ALL FEES ARE HIGHER THERN U WHERE TOLD PLUS INCASE U GET IT 5 DAYS EARLY BUT IF U DONT U STILL PAY THEM 40 BUT FOR A CHANCE OF 5 DAYS EARLY NOT A GEAENTEE
that it says it is in the app to gety u to ok thAT FEE AN SEVICE THEN AT END WHEN U GO TO PAY ITS WAY HIGHER AND ALL FEES ARE HIGHER THERN U WHERE TOLD PLUS INCASE U GET IT 5 DAYS EARLY BUT IF U DONT U STILL PAY THEM 40 BUT FOR A CHANCE OF 5 DAYS EARLY NOT A GEAENTEE
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 17, 2026
Posted by: Kristen8219
from ia
Finished in under 30 minutes easy to use. Used for years will not go anywhere else
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool thanks
on January 17, 2026
Posted by: Lolo330
from Georgia
So easy to use, thank you for giving us the power to do our own taxes while answering our questions thoroughly and a way we understand.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 17, 2026
Posted by: cladet
from california
well, every year I do my taxes is easy and aim not stress they give me a peace of mind. thank u
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is a rip off
on January 17, 2026
Posted by: timofeo
from california
too expensive and to charge to take the payment from the refund and the early deposit fee was ridiculous this maybe the last year i use turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 17, 2026
Posted by: joffre robo
from nj
great experienceGreat experience it was very easy for me great job
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 17, 2026
Posted by: AA73
from Alabama
Great experience, easy to understand and was a quick process
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com